Got Questions?
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Simple answers to everything you need to know about Tint Ritual.

PRODUCT & FORMULA

What does “1-Step” mean?

Our 1-step formula means no base coat or top coat is needed. Simply apply, cure, and you’re done — saving you time without compromising on results.

Is it safe for sensitive skin or nails?

Our formula is non-toxic, 15-free, and HEMA, TPO & HPMA free — meaning it’s made without 15 of the harsh chemicals commonly found in traditional gel polishes. It’s designed to be a gentler option for your nails and skin. 

 

That said, like all gel products, it still contains active ingredients needed to cure and perform. If you have very sensitive skin or known allergies, we recommend doing a patch test before use.

Is Tint Ritual vegan and cruelty-free?

Yes —Tint Ritual is 100% vegan and cruelty-free. We never test on animals and our formulas are made without animal-derived ingredients.

Does the gel polish damage natural nails?

No — our formula is designed for easy, damage-free removal when used as directed. No harsh scraping or excessive filing needed, helping keep your natural nails healthy.

How long does it last?

When applied correctly and fully cured, your Tint Ritual manicure will last up to 2 weeks on average without chipping. Some people may get longer wear depending on nail type, colour choice, and how gentle they are with their hands.

Because gel forms a strong, protective layer on the nail, it’s much more durable than regular polish and helps resist everyday scratches and tip wear.

How long it lasts can also depend on things like your natural nail growth (you may notice a gap as your nails grow out) and daily activities like washing, typing, or housework.

For most people, you can expect around 10–14 days of glossy, fresh-looking wear before it’s time for a refresh.

Do UV lamps cause cancer or are they dangerous?

UV/LED nail lamps emit a low level of UVA light, which is the same type of UV you naturally get from sunlight — just in a very short, controlled burst during curing.

Research has looked closely at this topic, and current evidence shows that typical use during gel manicures does not pose a significant health risk. The exposure is brief, infrequent, and far lower than what you experience from everyday sun exposure on your hands.

To put it into perspective, a full gel manicure session is often compared to just a few minutes of midday sunlight — and even over time, regular use is still considered very low exposure by dermatology experts.

For most people, there’s no cause for concern when using UV/LED lamps as directed. If you prefer extra reassurance, you can apply SPF to your hands before use or wear UV-protective gloves — but this is optional, not necessary.

At Tint Ritual, our lamp is designed for efficient, short curing times so you can enjoy your ritual with confidence and ease.

What does 15-free mean?

It means we’ve removed 15 of the most commonly flagged ingredients found in traditional gel formulas — including HEMA, TPO, and HPMA, which are among the most common triggers for gel sensitivities — without compromising on performance.

SHIPPING & ORDERS

Where do you ship from?

Yes — we ship internationally to select countries. Shipping options and rates will be shown at checkout based on your location.

Do you ship internationally?

At the moment, we only ship within Australia. We hope to expand internationally in the future, so stay tuned.

How long will my order take to arrive?

Orders are typically processed within 1–2 business days. Delivery times vary depending on your location, but most Australian orders arrive within 3–5 business days once shipped. International orders may take longer.

Can I change or cancel my order after placing it?

We process orders quickly, so if you need to make changes or cancel, please contact us as soon as possible. Once your order has been fulfilled, we’re unable to make changes.

What shipping options are available? 

Shipping options (including standard and express where available) will be shown at checkout based on your location. All orders include tracking once dispatched.

APPLICATION & REMOVAL

Do I need a base or top coat?

No — our 1-step formula means no base or top coat is needed. Simply prep nails, apply, cure, and you’re done.

How do I apply and remove the polish?

It’s quick and easy — simply start by lightly buffing your natural nails, then wipe with an alcohol pad to remove any oils. Apply a thin layer of gel and cure under the lamp. Repeat if needed for full, even coverage.

 

To remove your polish, lightly buff the surface of the nail to remove the shine, then apply the gel remover and allow it to lift the polish. Gently remove using the scraper tool and repeat if necessary. No harsh scraping or excessive filing — just smooth, damage-free removal.

 

For full application, removal and care tips, see The Ritual Guide.

 

Will it chip or peel easily?

When applied correctly, your manicure can last up to 2 weeks. Proper prep and curing will give you the best, long-lasting results. For more tips on making your mani last longer, check out The Ritual Guide for application, removal, and care tips.

I'm new to gel nails - is it beginner friendly?

Absolutely. Tint Ritual is designed to be simple and beginner-friendly. If you ever feel unsure, we’re here to help — from application tips to troubleshooting, we’ll guide you every step of the way to make sure you get the best results.

 

You can also see The Ritual Guide for step by step guidance and tips for getting the most of your mani.

What if I can't get it right?

We’ve got you. If you’re new to gel polish or having trouble, our team is here to guide you — whether it’s application, removal, or getting longer-lasting results. Just reach out and we’ll help you get it right. You can also see The Ritual Guide for step by step guidance and tips for getting the most of your mani.

Can I use other brands' UV lamps or removers?

UV/LED gel systems aren’t always interchangeable, and using mixed products can sometimes lead to inconsistent results. Different brands may use slightly different formulas that are designed to work with specific lamp settings and curing speeds.

 

Because of this, using another lamp may still work in some cases, but it may not always fully cure the gel or deliver the same smooth, long-lasting finish.

The same applies to removers — formulas can vary in strength and performance, which may affect how easily and cleanly the polish comes off.

 

For the best, most consistent results (and to avoid issues like lifting or reduced wear time), we always recommend using the Tint Ritual system together. It’s been designed and tested as a complete ritual so everything works seamlessly from application to removal.

RETURNS & SUPPORT

Do you accept returns?

Due to hygiene reasons, we do not accept returns on opened or used products. However, if your order arrives faulty or incorrect, please contact us and we’ll make it right.

What if my lamp isn’t working properly?

If you experience any issues with your lamp, please reach out to our support team. We’ll troubleshoot with you and replace any faulty items where needed.

Do you offer refunds?

For hygiene reasons, we don’t offer refunds on used products. If your item arrives damaged or faulty, we’ll absolutely make it right — just reach out to us within 7 days of receiving your order and we’ll take care of it.

 

If you’re unsure before purchasing, feel free to reach out — we’re always happy to help you choose the right kit.

Can I get help with shade recommendations or product advice?

Yes — we’re here to help. If you’re unsure which shades or kit is right for you, feel free to contact us and we’ll guide you based on your preferences and lifestyle.

My package arrived damaged or missing an item — what should I do?

We’re so sorry! Please contact us with your order number and a photo of the issue, and we’ll sort it out for you as quickly as possible.

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Didn’t Find What You Were Looking For?

If your question isn’t covered above, our friendly team is here to help. Whether you need product advice, order support, or a little guidance with your at-home manicure. We’ll get back to you within 1–2 business days.

Contact us

QUICK TO APPLY 1 STEP GEL FORMULA - NO BASE OR TOP COAT

15- FREE, HEMA & TPO FREE

LASTS UP TO 2 WEEKS

EASY NO DAMAGE REMOVAL

READY TO START YOUR RITUAL?

Created for women who expect more. 

More wear. More shine. More care. Not more damage, not more appointments, not more wasted money. Beautiful nails that tick every box, designed to fit into your life.

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